Owner and Principal Officer - Mindful Metrics, LLC
Jim has eighteen years’ experience designing and implementing data, measurement, and improvement strategies. These strategies and related processes translate data to insights and inform organizational strategic planning, service-line specific initiatives, research, and ongoing operations. He has built enterprise-wide infrastructure and led processes that drive population health outcomes and improve efficiency. He has worked twelve years in an academic medical setting, collaborating across the care continuum (primary – outpatient – emergency – inpatient) building infrastructure that delivers highly reliable evidence-based care. He is conversant in a broad range of healthcare topics and operational areas (IS, finance, quality, planning, research, marketing) and has served as the measure/improvement “quarterback” bridging technical, operational, and clinical personnel. He has worked at the enterprise-level to evolve information systems to collect, analyze, review, and act upon data for maximum effectiveness and efficiency. He is trained in the Model for Improvement, and uses improvement science methodology to monitor progress, inform/test interventions, and achieve aims. He has worked at all organizational levels, ranging from the Board of Directors to C-Suite to operational/clinical leadership. He has served on a variety of national and international measurement workgroups, has been invited to speak on the topics of measurement and improvement integration, and serves as an adjunct professor at the University of Cincinnati teaching Master’s level Operations Management - Quality in Healthcare.