Founder and Principal - Forerunner Health Consulting LLC
Looks to the future of the “art of the possible” to create profound and engaged patient experiences enabled by technologies and digital capabilities. Begins with the “Why” to define the value proposition leading to the “how” to create the desired patient/consumer experience journey. Engages the stakeholder’s personas and the impact of their experience to achieve the ultimate goals of the patient/consumer experience. Demonstrates results to solve specific business and care delivery challenges driving organizational transformation, revenue and market growth and achieving quality outcomes.
-Recognized across the industry as a thought leader for digital engagement & health transformation across providers, payers and vendors.
-Expertise developing high performance teams that are customer and solution focused.
-Leads transformation and supports care delivery by improving decision making capabilities through analytics and insights. Industry presence has included Board of Directors positions and appointments to several CMS, ONC and NQF committees.